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Technology track

Networking & IT Support internship

Keep offices, systems and users running. Courses from SkillTank Academy, live tasks reviewed by KaizenSpark Tech mentors.

Apply for Networking & IT Support Programmes & fees

Prerequisites

Basic computer skills

Tools you’ll use

Cisco Packet TracerWindows ServerLinuxHelp desk

Roles it prepares you for

IT support intern
Network administrator trainee
System administrator intern

Syllabus

The Networking & IT Support track, week by week.

Shown for the 3-month internship. The 1-month internship covers the first phase in depth; the 6-month internship extends each phase with a specialisation course and module ownership.

Weeks 1–2 · Foundations

Networking fundamentals: IP, DNS, DHCP
Cabling and Wi-Fi
Packet Tracer labs

Weeks 3–6 · Build

Windows and Linux administration
User and access management
Ticketing

Weeks 7–10 · Own

Firewalls and security basics
Backups and recovery
Monitoring

Weeks 11–12 · Graduate

Office network documentation
Support runbook
Review

Deliverables

What you’ll hand in.

Every deliverable is reviewed and rated on the 1–5 quality rubric, and approved work is added to your record.

A documented office network
A hardening checklist
An IT support runbook

Competencies assessed

Networking fundamentals
Windows and Linux administration
Troubleshooting and ticketing
Backups and security

Sample project

Document and harden a small office network, with a support runbook.

Apply for the Networking & IT Support track.

Choose your programme level on the form. We confirm your track after a short interview.